SWAT

Dear Users,   We noticed that some of you are experiencing a different offered address from your booking address. This is due to the "Preferred Pick Up Point" being saved wrongly. To rectify this e...

Dear users, please follow the troubleshooting steps below:   Besides turning on location service and allow location permissions for the app, Android users need to turn on the Location accuracy sett...

If you book pick up at T2 Coach Bay, please go to the bus stop as per picture shown to find the driver.

Dear passengers,We would like to encourage you to save your address in the app using postal code in order to be picked up / dropped off at the exact location.   1) Under Settings > Preferred pick-u...

You will require at least an Android 7.0 and above and an iOS system of at least 11.0 to  download SWATBiz, refer to the following links to download for your device:  Apple Store: https://apps.appl...

Once you have a ride confirmation, be at the lobby (for Home to Airport service) or Airport pick up location (for Airport to Home service) at least 5 minutes prior to the scheduled pick up time.   ...

1. Ensure that you have registered for an account.  2. Select the Menu icon at the top left hand of the screen. Select Book A Ride to make a booking.  3. Select Home to Airport or Airport to Home s...

For regular SIAEC employees who are registered by the HR Department.

Your unique app identifier will be your Employee ID. If you still receive an error that your ID is invalid, you may not be registered in our system. Please check with your HR for advice.