SWAT
- Total activity 77
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 37
Articles
Recent activity by SWAT-
(For Home to Airport service) Can I change the pick up address after I receive my ride details?
No, you are not allowed to change the pick up address. In the event if you have entered a wrong address, please call Lylo Hotline from 3pm to 7am (+65 9726 0086) for assistance.
-
Can I cancel my booking? Is there a time limit for it? Will I be charged?
We encourage you to cancel your booking before the cut off time if you are not able to make it for the ride. This will allow the seat to be freed up to serve other passengers. Click Manage...
-
What if I do not have a smartphone?
Please approach your Supervisor to assist you on ride booking. For booking cut off time, please visit “When can I make a booking for my ride?” article.
-
What do I do if I have a question?
We’re always happy to help. You can drop us an in-app feedback and we will respond within a couple of business days!
-
(For Airport to Home service) Can I change the drop off address after I board the vehicle?
No, you are not allowed to change the drop off address after boarding the vehicle. In the event if you have entered a wrong address, you may ask the driver to alight you at a safe location during t...