SWAT

Select Menu > Manage Ride > Select the particular booking > tap on the Boarding Pass   Before booking cut off time,  For Home to Airport service, your Vehicle ID and pick up timing will be TBC. Fo...

The mobile number used for OTP during registration is determined by your input during the registration process. Please ensure the number provided is able to receive the OTP. 

Ensure that you have entered a valid number and you are able to receive SMS OTP on this phone number.

If you are going to be late to your current booking, please cancel and find an alternative.  For Home to Airport service, you may call Lylo Hotline from 3pm to 7am  (+65 9726 0086) for assistance. ...

1. Home to Airport servicea. Scheduled pick up time will be released between 6pm and 6.15pm (current day). You will be able to see the vehicle registration plate number closer to the pick up time. ...

Home to Airport service You can start booking at 0800hrs. The cut off timings to book for all arrival timings is at 1800hrs (current day). In the event if you miss the cut off timing at 1800hrs, ...

You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.

Driver can only wait up to 5 minutes. You are advised to be at the pick up point at least 5 minutes prior to your scheduled pick up time.

We would love to arrange your ride home, but there are 3 possible reasons which could have happened:   1) Our system adheres to strict maximum duration times to ensure all passengers get home fast,...

Home To Airport service (Arrive at Airport time)  2345  0045  0445  0515  0545  0645   Airport To Home service (Depart from Airport time)  2315 2345  0015  0045 0115  0145  0215  0245 0315  0345  0...